FAQ
Clear answers before you enquire
Find practical guidance on school locations, placement, fees, policies, gallery media, and what to include in a first message.
- Answers
- 16
- Groups
- 5
Question group 1
Choosing a branch
How families can compare current, online, and register-interest locations.
Can I enquire about an online-only location?
Yes. Online-only locations stay visible so families can register local interest, ask about online lessons, or compare the current in-person branch.
Are all listed timetables final?
No. Branch pages distinguish current in-person provision from future local interest. The school confirms times, availability, and practical joining details after enquiry.
What should I send if I am not sure which branch fits?
Share your preferred area, child's age, current Russian level, whether you want current classes or future local classes, and any exam goals.
Question group 2
Class placement
How children can start in the right learning group.
Do I need to know the exact class group before enquiring?
No. The enquiry form is designed to gather context first. Teachers can then use the child's age, language experience, branch availability, and early lessons to guide the most suitable group or recommend another learning option.
What Russian level should I choose on the form?
Choose the closest option. It is fine to select 'Not sure yet' if the child has mixed experience across speaking, reading, and writing.
What information helps with placement?
The most useful details are how much Russian the child hears or uses at home, whether they read or write in Russian, their age and school year, any previous lessons, and whether GCSE or A Level preparation is a goal.
Is exam preparation included?
GCSE and A Level exam preparation is included as a pathway. Families should mention exam goals in the enquiry so the school can confirm whether Pushkin's School, Volna online lessons, or GCSERussian.com is the best fit.
Question group 4
Fees and payment
How families should treat fee and payment information before joining.
Where can I confirm current fees?
The admissions page and each school page show fee categories, but current amounts are confirmed directly by the school after enquiry.
Are bank details published yet?
No. Payment instructions and bank details are provided directly by the school until the final public payment wording is ready.
Can families use childcare vouchers?
Childcare vouchers are listed as a payment method to confirm. Ask in the enquiry so the school can confirm the current method and any required reference.
Question group 5
Policies, gallery, and documents
How public documents, gallery images, and enquiry details are handled carefully.
Why are some policy downloads not shown yet?
Policy summaries are available first. Public downloads are linked only when documents are ready for families to use.
Why are some gallery spaces waiting for photos?
Gallery collections are reserved for selected school images with suitable captions and privacy checks.
Will the website store enquiry form information?
The enquiry form asks only for the first details needed for a reply. Full registration, consent, emergency contact, and health information are requested later if a family joins.
Still deciding?
